Facts Upon Fabrics

We suggest that you wash it no higher than 40 degrees celsius with like-colors and let it air dry to avoid excessive shrinkage.

It is recommended that you wash your SAMPLEPRODUCT inside out to avoid fading.

All fabrics offered by SECRETSAMPLES are 100% cotton where shrinkage can occur. We always consider this in our design and sizing process to minimize the effect of shrinkage. It is advised to follow the wash label instruction.

You can read more about the different fabrics and textiles in the dropdown menu on the frontpage.

Things About Shipping

When your personal SAMPLEPRODUCT has been made in Kenya, it is sent to the SECRETSAMPLES office in Denmark. It will be quality checked and sent to your desired address or pick-up location. If you have chosen the pick-up, you will receive an sms with further information from the courier.

Delivery time depends on the country chosen for the desired shipping address. It can take up to 14 business days for your SAMPLEPRODUCTS to arrive in Denmark, it will thereafter be sent to you as soon as possible with day to day delivery meaning and adding up to 14-15 business days.

If you order something from our shop(meaning without customization/”samplification”), you will receive the parcel already within 2-3 business days.

Delivery time depends on the country chosen for the desired delivery address.

It can take up to 10 business days for your designed SAMPLEPRODUCT to arrive in Denmark, and will thereafter be sent to you as soon as possible.

If you’re ordering from our shop “SAMPLESHOP” It can take up to 17 business days in total for your parcel to arrive at your address in the EU.

You will be notified with the estimated delivery time after it has been sent from Denmark.

If you have ordered something from the “SHOP”, you will receive the parcel within 5-7 business days.

Delivery time depends on the country chosen for the desired delivery address.

It can take up to 10 business days for your designed SAMPLEPRODUCT to arrive in Denmark, it will thereafter be sent to you as soon as possible.

Please keep in mind that shipping and custom processing time vary from country to country.

If you’re ordering from our shop SAMPLESHOP” it can take up to 20 business days in total for your parcel to arrive with Worldwide Shipping.

You will be notified with the estimated delivery time after it has been sent from Denmark.
If you have ordered something from the “SHOP”, you will receive the parcel within 9-11 business days.

Regarding Size

The sizes on www.secret-samples.com are all of European standards and offered from XS to XXL, depending on the specific SAMPLEPRODUCT. We advise you to take relevant measurements before your purchase. Please don’t hesitate to contact us directly for further questions.

If the size ordered does not fit, you are always welcome to contact us on [email protected] and we will find the best solution to your problem.

The Profound Production

All designs made by you in our SAMPLER are handmade specifically for you after placing the order. All SAMPLEPRODUCTS found on our website are also handmade, but these are stock products and sent to you as soon as possible after your order has been placed.

The SECRETSAMPLES production is located at the fair-trade certified garment factory Kiboko Leisure Wear LTD, in Kenya.
You can find more information about their fairtrade production in the dropdown menu under production.

Get in touch!

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